Beautiful Newly Built Resort - Review of Royalton CHIC Cancun, An If you get a chance, visit Isla Mujeres and rent a golf cart and drive around the Island to check things out. It was a bit darker than I would have wanted, which made doing makeup harder. Best regards, Luis Quintero, Royalton Chic Cancun, Hotels near Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only, Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only Features, Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only Pool, Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only Rooms, Adults Only and Adult Friendly Resorts Cancun, Hotels with Complimentary Breakfast in Cancun, Hotels near (PCM) Playa Del Carmen Airport. Call. Beautifully Built and amazing staff thats willing to go above and beyond for your satisfaction. Lows:I initially booked through Royalton direct and thought I had DC. Own or manage this property? It's easily the busiest dining option though it also has a lot of seating to make up for that which means it can get loud while you're ordering food at each station. On the not-so-pleasant side of things, the hotel does appear to struggle with. Restaurants: The one dinner we were able to eat at a restaurant (DC reception booked after finding out we didn't meet butlers) was at Jade the Asian restaurant. On the smaller side but we had a good time our first day there in it. The staff is very friendly The Bad: The food at almost every restaurant is average at best. Our dining restaurants, bars and buffet are included in your all inclusive package, with the exception of the Culinary Experience or Level 18 restaurant. Roof top Erik took us to the rooftop to check it out. We upgraded to Diamond Club which I highly recommend to have a full all inclusive experience. Claim your listing for free to respond to reviews, update your profile and much more. Royalton Chic Punta Cana, An Autograph Collection All-Inclusive Resort There are lounge chairs lined up along the beach for guests where you can work on your tan, dry off after a dip in the ocean and order a drink from the bar. Start each day comfortably refreshed in anticipation of the adventures to come. If you want sun head to the roof top you are diamond and have free access and there is plenty of it. Royalton Chic Cancun, an Autograph Collection All-Inclusive Resort (Mexico). The swim-up bar got a bit crazy during the end of the day with some partiers, but we were able to grab drinks and swim toward the other end of the pool to relax. The beds were comfortable, though nothing special. We both got Diamond Club and used the butler service almost daily to make restaurant reservations and to get general information about the resort and the surrounding touristy sites, such as Isla Mujeres and dining places nearby. This means your elite status won't be honored, either. The bathroom had a double vanity but only outlets on one side (which was annoying when it came time to do our hair for dinner). Lastly, DC is not the same on the rooftop Level18 pool. Royalton Chic Punta Cana, an Autograph Collection All-Inclusive Resort & Casino (Dominican Republic). I'm a plus-sized traveler, which made dining uncomfortable no matter where we went. I will glad to share your message with the staff you mentioned. While the room had a coffeemaker and you could order basic coffee and cream at the buffet, I was able to get an iced coffee with coconut at Scoops. Royalton CHIC Suites Cancun Resort & Spa offers exceptional service, stylish architecture, incredible food, and premium cocktails for a luxurious adults-only escape. The closet held a safe and a steamer. Diamond Club | Royalton CHIC Cancun If you are looking for a quiet place, look for something else. You can eat and drink as much as you want. My one complaint is that between a busy lobby, the music playing, plexiglass separators and masks, it's a bit hard to hear what's being said. Ask Kellie P about Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only, We compared the lowest prices from 12 websites, Grand Fiesta Americana Coral Beach Cancun All Inclusive, We compared the lowest prices from 11 websites, Fiesta Americana Condesa Cancun All Inclusive, We compared the lowest prices from 9 websites, Book Direct for the Lowest Rates and Exclusive Benefits, We compared the lowest prices from 8 websites, We compared the lowest prices from 10 websites. Related: Mistakes to avoid at all-inclusive resorts. Someone who loves live music and nightlife isn't looking for the same type of resort as someone who prefers relaxing days and quiet evenings. Also, the Diamond Club beach waiters Martin and Angel were THE BEST they took care of us from sun up to sun down. There were some areas I thought could have been cleaned better the hand-held shower head had some soap scum buildup and some of the nooks and crannies of the shower weren't thoroughly clean. Everyone else was pleased with their rooms. Staff was attentive without being overbearing in most cases. Spend your days lounging on the stunning private white-sand beach next to breathtaking clear blue waters, and your nights celebrating under the stars at the exclusive Level 18 - Rooftop Cabana Lounge. With this in mind, I'd consider booking your stay through the Chase Ultimate Rewards portal if you plan to stay at the resort in the near future. Royalton CHIC Cancun Vacations | Packages from Canada - tripcentral.ca The "stocked" mini bar is a joke. I hope to return soon! We all got plenty of food, shots and drinks, the service at the buffet is probably the best out of all the eatery places, very attentive. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. But the music and lights from down below made it hard to go to sleep without closing the curtains and the ever-changing colorful lights still seeped in through the cracks between the two curtains. Beautifully Built and amazing staff thats willing to go above and beyond for your satisfaction. We are happy to know how much you enjoyed your stay at Royalton Suites Cancun, especially for the fitness classes, refreshing beverages and customer service. There's a check-in desk outside the Gourmet March restaurant and you could book treatments through the TV in your room, but that was the only signage throughout the hotel that alluded to the spa. The only downfall is you have to pay extra for top shelf liquors there but our Bartender Luis and server Brandon took great care of us and were sure we did not go without. You'll earn 15 elite night credits each calendar year, and receive automatic Gold elite status. Some had fresh fruit. So my words of wisdom is to lower your expectations. And you're certainly not getting an authentic Mexico experience. The next day they would move us to the 14 floor and they took care of moving everything for us. While the party scene certainly isn't what I look for in a vacation, I can definitely see how the Royalton Chic could be a great place to meet people and have a fun Cancun vacation when it's in full swing. Parties aren't as fun without crowds and dancing two things most people aren't comfortable with during COVID-19. You could also choose from an assortment of baked goods, takeaway snacks and gelato, but we were mainly interested in the caffeine options. Pool food service in diamond club was awesome good choices and great tasting. On the plus side, the Royalton Chic is a quick 20-minute drive from Cancun International Airport (CUN) and is surrounded by touristy restaurants, bars, and activities. I get L18 might be its own thing but if I have to pay $10 for certain drinks, let me know upfront. What food & drink options are available at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only? Which room amenities are available at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only? We were hungry by this time, so we headed to the buffet lunch. I dont think I had any premium alcohol with DC unless I went to the lounge and did it myself. I booked a luxury junior suite with a sunset view, which is the standard room. There is a spa at the resort, but it's hard to find. Many travelers enjoy visiting Zona Arqueologica El Rey (4.1 miles) and Scorpions Temple (1.3 miles). We were expecting to get our rooms first since we had been there for hours by this time, but nope they took them first. JorgeCastroRCUN, Manager at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only, responded to this review, Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only. Royalton CHIC Cancun Resort - An Autograph Collection All-Inclusive Resort - Adults Only - Call Toll Free: 1-888-774-0040 or Book Online. We were able to keep to ourselves pretty easily, despite the pool area remaining decently crowded throughout our stay. Awards can be used for one night (redemption level at or under 35,000 Marriott Bonvoy points) at hotels participating in Marriott Bonvoy. We moved the stuff from our safe they offered too but we wanted to move it ourselves. He sent us a daily activity schedule and checked in to make sure we were doing ok. Martin and Victor ensured we had food, drinks, seats, towels, and an umbrella ready when we walked to the beach area to relax (great job boys!). The food at this resort is absolutely divine! I saw a few butlers going above and beyond for their guests. Highlight: Location, views, and SPA ( I recommend hydrotherapy and Swedish massage). Dining. Considering we were in the middle of the hotel zone, I'm shocked that we were unable to get any local recommendations (we were looking for local fare, but at the very least, I figured we'd get pointed toward Senor Frogs or Coco-Bongo). And of course, the meal wouldn't be complete without a round of chips and guacamole. With DC you have horderves and top shelf beverages at your private check in which is great after traveling. When it comes to booking a great vacation, two people can have widely different experiences at the same resort depending on the vibe you're hoping to get out of your trip. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only: Beautiful Newly Built Resort - See 5,056 traveler reviews, 7,724 candid photos, and great deals for Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only at Tripadvisor. Also the rest of the staff was so lovely and helpful at all times. The hand-held shower head had much better water pressure. Treat your special someone or friend group to the unexpected delight of a dinner on our pristine beach. Kukulkan Km 9.7 Lot 13 C Mz 51, Cancun, QR, 77500, Mexico . Personally, I care less about touristy bars and clubs and more about checking out local favorites and having a relaxing vacation on the beach. Take in the breathtaking views of the impossibly beautiful Caribbean . Luckily, we do have some early risers so that was probably why, there is not a lot of lounge chairs, but as I said we never had an issue and though the pool is not large there was plenty of room and we never felt crowded. Limited Time Offer: Earn 125,000 Bonus Marriott Bonvoy Points after you use your new Card to make $5,000 in purchases within the first 3 months of Card Membership. Ask trinprincess about Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only, Ask Abraham R about Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only, Ask christineb1201 about Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only. With DC you receive your butler and not sure where it got mixed up, but I didn't meet our butler until day 3 of our 4-day stay (we confirmed DC Day 2). Royalton CHIC Suites Cancun-Adults Only - travelweekly.com The Marriott Bonvoy Business Amex is a stacked card with a rewards rate that will help you earn bonus points on everyday and business-related purchases. Now $375 (Was $592) on Tripadvisor: Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only, Cancun. Royalton CHIC Cancun Resort & Spa -An Autograph Collection All It should come as no surprise that the Mexican restaurant was hands down the best. What We Love . Roof top pool We were diamond so no extra cost for us, it was gorgeous up there, but the wood decking hot, where shoes to the pool steps and be careful a little slick. Our room was cleaned every day, and it actually smelled good. Treat yourselves to exclusive services, restaurants, and bars, as well as private beaches and sparkling swimming pools. Thank you again, and we look forward to seeing you on your next trip to Royalton Suites Cancun!Luxury RegardsJorge CastroGeneral Manager. We didnt eat at the Mexican Agave restaurant. The city's infamous hotel zone is home to a number of resorts that cater to just about every type of traveler. At Royalton CHIC Cancun, All-In Connectivity means you re always connected! Thank you for choosing to stay with us, and we look forward to welcoming you back for another wonderful stay in the future. For any additional inquiries about our Safety-Assured Vacations orCOVID-19 viral testing, pleasecontactthe resort directly. He got some tidbits of our problems and made it a point to make sure our last dinner was terrific, and it was. We got tacos, which were delicious. We upgraded to Diamond Club which I highly recommend to have a full all inclusive experience. The amount of effort the animation team puts into entertaining the guests is amazing. We went to this restaurant in the Punta Cana resort and were excited to try Cancun's. The Royalton Chic is situated in the heart of the hotel zone in Cancun which can be a benefit or a disadvantage depending on what type of vibe you're going for during your stay. Good time has potential to become amazing. Royalton CHIC Cancun, An Autograph Collection - All Inclusive Blvd. is a senior content operations editor for TPG focused on helping our broader editorial team bring news, features and advice to our readers. He was really friendly and highly responsive to our needs and questions. You could even book excursions or spa treatments. Arrival Where was our alcoholic celebration drink? Entertainment Was good but if you have gone to all-inclusive resorts they pretty much do the same shows, entertaining and they work their butts off all day and night. The room was nice, though not overly spacious. See 5,067 traveler reviews, 7,729 candid photos, and great deals for Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only, ranked #33 of 274 hotels in Cancun and rated 4.5 of 5 at Tripadvisor. Fun times at Royalton Chic Cancun resort! As for the service, everybody go out of their way to offer the best. Are there opportunities to exercise at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only? We wanted to try out one nearby local restaurant while we were out for an excursion, so we asked the concierge for recommendations. The vibe team hangs out here so there is always something going on, and it is usually pumping. Food is good! Very kind, attentive, personable, and wouldnt even let us carry our own plates to the table. Terms apply to the offers listed on this page. The beautiful, private, white sand beaches are absolutely swoon-worthy! It was amazing! It took an hour to get to us, and my omelet and my friend's french toast was cold by the time the food arrived. If youre interested in the spa be sure to reach out to Emilio for better deals and request Lily as your masseuse they took great care of me and the spa also offers a steam room/sauna. The beach cabana also had good food and service although I cant remember our server name unfortunatelyMy spouse and I stayed at this resort the past week and I would say I have no complaints besides I wish I couldve stayed longer! You are given two designated butlers for your stay (daytime&night) ours were Axel and Maria who made it very convenient to cater to our needs via whats app! Laura checked on her daily she was her butler, highly recommend her as well. We did order room service for breakfast one morning. The Royalton Chic Suites Cancun Resort and Spa is an adults-only, all-inclusive resort set to join the Marriott Bonvoy family later this year, so we decided to check it out now that travel is returning and many are looking for their first escape after more than a year of staying at home. With its modern design and luxurious amenities, this stunning resort truly has something for everyone. Can't wait to come back and will definitely recommend to all family and friends. An Autograph Collection All-Inclusive Resort - Adults Only. This may not be an issue for you, but if you are blessed with wide hips like me, note that you'll have to squeeze into chairs whenever you eat (which may change which clothes you decide to pack for dinner). The staff was very polite and . Thanks guys you made the water aerobics a lot of fun, Dear trinprincessThank you for sharing your review on TripAdvisor. We continuously strive to meet the needs and expectations of our guests; therefore, your feedback is very important to us. We moved rooms after the first night because it smelled like mold and I think I saw mold spots on the mattress. Another small irritation is that there was only one outlet and one USB plug-in between the two beds.