We may experience problems with the supply of certain products and may therefore supply a substitute of the same or better quality at the same price. 8.4 To provide increased value to our customers, we may provide links to other websites or resources for you to access at your sole discretion. When you return an item to Argos, youre entitled to a refund of the purchase price. For returns to be processed you must begin the return within 30 days from the date of purchase and include the sales receipt as proof of purchase. In the event you have any concerns regarding your Password Details or become aware of any misuse then you must inform us immediately (see Contact Us for more information and full contact details). 11.18.3 Any remaining balance will need to be paid in full. 8.10 These terms and conditions including the documents or other sources referred to in these terms and conditions supersede all prior representations understandings and agreements between you and Argos relating to the use of this website (including the order of products) and sets forth the entire agreement and understanding between you and Argos for your use of this website. We reserve the right to reclaim Nectar points where we consider goods have been bulk purchased or for onward re-sale. Argos Returns/Refund policy query : r/CasualUK - Reddit Likewise, they have the right to refuse a return if the item does not meet the stores requirements. If you return your item(s) by home collection or post, please allow up to two weeks for postage time - as soon as we have it we'll start the refund. Hi,My son bought x box s series from Argos , he played twice and didnt like it can I return it to Argos,would I get full refund ?. If you paid by card, it can take up to 5 working days to appear back in your account; with PayPal, refunds can take up to 30 days. If you bought it online you have 14 days to return it even if it's not faulty. However, youll need to have the original packaging, and any tags will need to be attached. The staff at Argos will be happy to help you process your return, and will give you a refund or exchange depending on what youre returning. Our website indicates which items are non-refundable. For information about secure online ordering see Security. Where applicable, you may cancel your order in accordance with your rights under the Consumer Contracts (Information, Cancellation & Additional Charges Regulations (see the Returns and refunds page for further details. It is also possible to provide your credit card used, bank statement, or email address used to make the order. If no balance is provided or the balance is unknown, please use the online balance checker within the My Account section of the Argos.co.uk website to verify the balance. This happened to me with their smart tv which I realised was too small after Id got it out of its packaging and turned it on, I was told yes you can exchange it by returning it to the store via online chat, as they didnt tell me the full returns policy, the guy in store gladly told me, its not in a resalable condition because I simple turned it on, so yes people make sure you read the returns policy as youll be stuck with a tv that you will end up probably not getting back the money you paid for it! Use up and down arrows to review and enter to select. For click and collect orders, the title to products shall pass to you once the goods, ordered in accordance with these terms and conditions, have been handed over to you in store. If you had the item delivered to your home, we can arrange a collection for you. The only difference between the Christmas return policy and the regular return policy is the extended return window. Registered Office: Swan Court, 11 Worple Road, Wimbledon, London SW19 4JS. You need proof of purchase in order to exchange or refund a purchase through Argos. 11.3 To collect Nectar points on online orders at Argos.co.uk youll need to link your Argos and Nectar accounts to find out how, please visit www.argos.co.uk/nectar I got offered to send the laptop away to HP for repairs and if it came back faulty they would refund it for me, but I couldnt give it away unless I got a replacement right away due to the amount of work I do on my laptop daily. 1.7 We may change the website in any way or delete features at any time and for any reason. It also applies to returns and exchanges. It is only when, as you say, it is faulty or not fit for purpose that you have extended rights. Argos has an extended return policy for holiday shopping. If on collection the item has come down in price since the order was placed, we will be happy to refund the purchase price and re-sell the item at the lower price. Unless there is an extended return policy in place, you cannot return an item to Argos after 30 days. Nectar card swipe or App scan required. No. However, you will need to have your proof of purchase, such as a receipt or email confirmation of your order. 9.15 EURO Gift Card cannot be redeemed in UK. 11.2 The Nectar scheme is not available at Irish Argos stores or at Argos.ie. Any item that is not in its original packaging will not be granted a return. Currys returns policy: Faulty products You can return a faulty product for an exchange or refund within 30 days of purchase or delivery. Argos will accept the return of most items in stores. You also have the right to a replacement or repair, if the item is still within its warranty period. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. 9.12 To check your balance and confirm the expiry date please sign into your account at argos.co.uk and use the balance checker provided. 9.18 If any product purchased with a Gift Card or eGift Card is subsequently returned or exchanged for product of a lower price or a refund, any money owing will be returned to the original Gift Card or eGift Card. If youre returning the item in store, youll need to take the product, your proof of purchase and the original packaging with you. All companies listed above are subsidiaries of J Sainsbury plc (185647). It may take up to 5 working days for your bank to process it into your account. If you need to return your item to a store for a refund, youll need to do this at a staffed till in any Argos store. Whenever holidays roll around, Argos offers an extended return policy to provide you and your loved ones a little extra time to receive the gift and decide if it is wanted. I can not. We track and monitor this analysis to ensure our prices remain as competitive as possible. How do I know my online order has actually gone through. 4.7 **The price of products can be changed more than once. b) J Sainsbury plc shall have the right to enforce and take the benefit of the rights or benefits of any limitation or exclusion or limitation of liability in these terms and conditions; You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable, directly or indirectly, for (i) the privacy practices of such websites, (ii) the content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources or (iii) the use to which others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources. If you need more product information you can visit the Product Support site. If your order was delivered via our home delivery service, you can still return your items through our collection service. Company No. Privacy Policy. If your item is faulty, we will refund your delivery charge. The goods are provided as compliant with technical, safety, labelling and other legal requirements in the place where they are sold. Some items like food, pierced jewellery and underwear can't be exchanged or refunded, unless they're faulty. If Argos cant offer an exchange, they will do a refund for you instead. 1.4 Certain website services will require registration and subsequent access to those services will be subject to an approved login name and password ("Password Details"). 3.5 Where goods are purchased by EU nationals or residents under Geoblocking Regulations, we make no warranty that the goods are suitable for use outside the UK. Argos will accept the return of most items in stores. Return to an Argos storeReturn to an Argos store in Sainsburys, Collection from Sainsburys collection point, Return to an Argos storeReturn to an Argos store in SainsburysReturn to Sainsburys collection point, Return to an Argos storeReturn to an Argos store in SainsburysReturn by postArrange return via Live Chat, Return to an Argos storeReturn to an Argos store in SainsburysReturn by post. We'll refund the Nectar portion of your payment as an Argos Gift Card (which is only redeemable at Argos). In this case, you have a right to a full refund, as well as any associated delivery costs. Alternatively, if youre returning the item by post, your refund will be processed within 14 days of Argos receiving the returned product. 5.2 Sometimes the product specifications from the manufacturer may change, in which case we will do our best to offer you a similar alternative. Youre in the right place. Argos requires all returns to be taken with . Seems reasonable right? No. a) J Sainsbury plc (as defined below) shall have the right to enforce any rights or benefits under these terms and conditions; You can either head to your nearest Argos store, or you can return it via post. Returns, Cancellations and Substitutions**. In addition, you will find other useful information within Customer services. Nectar rewards are also subject to Argos' own Terms and Conditions. 11.24 Refunds and cancellations: Its the worst vacuum ever, nearly 200 quid and I wont ever use it, the head constantly clogs and it refuses to hoover 3 out of my 5 mats in the house as the red light comes on. If belongings go wrong, real who address reacts a little half-heartedly, it's always useful to know where you stand with returns policies. Please note that this email is not an order confirmation or order acceptance from Argos. 12.3 GBP Habitat.co.uk eGift Cards can be used in full or part payment for goods online at Habitat.co.uk, in any UK Argos store including Argos in Sainsburys or online at argos.co.uk, including current promotional offers, at the prevailing prices listed. If you've checked the Product Support Site, but do need to return an item within it's warranty, you can take it to any Argos store or Argos store within a Sainsbury's supermarket, including orders which were home delivered (unless it's a large item). Bringing back a used item to Argos : r/AskUK - Reddit By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Argos faulty goods after 30 days? Digital Spy Exchanges will depend on the stock level. All return items must also have the original tags and be unused with all parts attached. 12.11 EURO Habitat.co.uk eGift Card cannot be redeemed in UK. Privacy Policy. We stopped using it and even the kids notice the metal smell coming from the unit. Argos Limited 2023. Does anyone know the Argos returns policy for mobile phones - Digital Spy 3.3 Risk of loss or damage of products passes to you on the date when the products are delivered to you or are left with a person or at a place nominated by you. Large items will not be accepted for in-store returns. In Scotland - from Monday 26 April, item(s) can be returned to any Argos store, in-line . If you had it delivered and your item is faulty or damaged by us (during the delivery process), and you return the full order, we'll refund the delivery charge, if you paid one, as well as the item cost. If you've changed your mind about a purchase, you can take your Habitat purchase (s) to any Argos store or Argos store within a Sainsbury's supermarket. These are identified on the web under small print and in the catalogue marked with a dagger symbol. Food, pierced jewelry, undergarments, and other similar items cannot be returned to Argos. However, if it has been more than six months since you purchased the item, the retailer has the right to ask you to prove that the item was faulty when you purchased it. If you used a card, it can take seven days or more to appear in your account. Argos returns policy: Everything you need to know | Expert Reviews 12.4 Habitat.co.uk eGift Cards cannot be used for purchases made over the phone. The Habitat.co.uk eGift Card cannot currently be used in Habitat stores, or for Habitat branded product or any other product within Sainsburys stores or online at Sainsburys.co.uk. Please note, the Argos Collection Code, cannot be used to pay for FastTrack orders. Argos requires all returns to be taken with strict rules. 11.17 The Nectar point collection programme is subject to the Nectar collector rules which are set out in the Nectar registration pack, brochure and online at www.nectar.com. Delivery & collection. Argos - Sainsbury's - Argos returns policy: Everything you need to know If you have any questions regarding the Argos website, please see the Customer services section for more information and full contact details. If we are collecting your item, it will be inspected prior to being refunded. We offer a 30-day returns guarantee on most items, (we're nice like that). We often link to other websites, but we can't be responsible for their content. Aftersales & returns. Touch device users, explore by touch or with swipe gestures. 22 October 2020 at 12:46PM A postage label will then be generated so that you can send your order back to Argos for a refund. 11.19 You can spend from 500 points (2.50). 11.8 If goods are returned under the Argos 30 day returns guarantee or an order is cancelled, Nectar points, where issued, will be re-claimed.
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