She wants to see accountability and believes that the more than 50 affected families are "just the tip of the iceberg". Huntercombe Young People Ltd took over the site in March 2021, after the previous provider of the hospital was rated inadequate and was put under special measures. When we spoke with Amber, her mother Nikki went upstairs. The CQC found the hospital had a vacancy rate of 40% for registered nursing staff and that 53% of nursing shifts, between 31 May and 27 June, were covered by agency staff. It comes after the Huntercombe Group closed its Watcombe Hall unit in Devon after a nurse was convicted of the grooming and sexual abuse of two patients. 0000080790 00000 n And then when the restraint got too much they'd come in, pull your trousers down and IM [injection medication] you.". Four years on, Bonnie describes her mental, physical and emotional trauma at the Huntercombe Hospital Maidenhead, Berkshire, one of several facilities run at the time by the Huntercombe Group. My mum once watched in horror as four male members of staff pinned me to the ground just so they could give me drugs.. the service is performing well and meeting our expectations. This site is part of Newsquest's audited local newspaper network. the service is performing exceptionally well. A month before the report into Amber's care was published we discovered similar criticisms raisedover the care of another patient. 0000068743 00000 n Natasha said: "When in Huntercombe - something I find very painful to think about, let alone talk about - I was heavily sedated, restrained every day and injected.". The provider of this service changed. 0000001690 00000 n Send your story ideas to south.newsonline@bbc.co.uk. Data returned from the Piano 'meterActive/meterExpired' callback event. The physical injuries, the trauma and pain and suffering, and they were children. The data lays bare for the first time the horrific scale of sexual incidents reported at Taplow Manor, though concerns have previously been raised in relation to Huntercombe hospitals, which are now run by Active Care Group and were formerly managed by the Huntercombe Group. I saw a child kneeing herself in the face. Neve was discharged from the hospital, where she was being treated for an eating disorder, but didn't have enough support. What's emerged are disturbing themes about the treatment of patients: the overuse of restraint and medication; poor observation levels which left youngsters at increased risk of self-harm; and an environment where they felt they wouldn't get better. 0000100094 00000 n And she told us: "The unit wasn't very hygienic there was blood all over the walls.". 0000029927 00000 n Download our brochure to learn more about the services we provide at Active Care Group. Neve repeatedly swallowed objects she believed would seriously harm her. NHS England paid The Huntercombe Group almost 190m in the years since 2015. Finally, in March 2019, she was transferred to theElysium Brighton & Hove Clinic. To imply otherwise is misleading, as reporting incidents is critical in terms of creating a no blame culture and making sure patient safety issues are addressed quickly.. Newsquest Media Group Ltd, 1st Floor, Chartist Tower, Upper Dock Street, Newport, Wales, NP20 1DW Registered in England & Wales | 01676637 |. All patients are encouraged to attend school during term time where education is provided to pupils from Key Stage 3 through . 7 Langone Medical Center, Child Study Center, New York University, New York, NY, USA. Then, in November 2018, she was sectioned under the mental health act and sent to Kennet, the eating disorders ward at Huntercombe. Huntercombe (No 12) Limited, In Archived services are ones which are no longer part of a provider's registration with CQC. I was dragged into the feeding roomand then held down. She falters and cant speak. is run by She was admitted after trying to take her own life, but says "it was awful" and being there made things worse. I started struggling more with eating. Taplow Manor is a specialist child and adolescent mental health inpatient service managed by Active Care Group. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. It shouldn't be open. When Julie Fullers 16- year-old daughter was admitted to hospital with anorexia in 2018, she felt a mixture of emotions. An NHS spokesperson said: The overriding priority for the NHS and all parties, must be the care and safety of patients in Taplow Manor. 0000033255 00000 n The hospital had already been rated inadequate by the Care Quality Commission and placed in special measures in February 2021. Theyd get it stuck halfway down [my throat] and say: Youre fighting it. It provides specialist mental health services for adolescents and young people from 12 to 25 years of age and is registered to treat young people who are detained under the Mental Health Act 1983. From what I saw, most people ended up leaving Huntercombe worse than when they arrived.. That was incredibly traumatic for me, after everything Id been through I had flashbacks., FEMAIL has spoken to girls who were patients at Huntercombe Hospital and their families. Please use Chrome browser for a more accessible video player, "When I used to be restrained people would hold me down for hours and hours. And police are investigating the death of a patient at the hospital as well as an allegation of a child rape involving staff. Her skin was grey. The regular inspections carried out by the CQC since then have raised serious questions over care. 0000012561 00000 n Kate takes Charlotte to watch Cinderella at the Royal Opera House ahead of her 8th A new Coronation do? 0000288732 00000 n A staff member working at the hospital was jailed for grooming and sexual assault of patients shortly after. At least one standard in this area was not being met when we inspected the service and The secret mine that hid the Nazis' stolen treasure. See new profile We are carrying out a review of quality at Huntercombe Hospital - Maidenhead. Amber Rehman, who told Sky News "I've been suicidal all my life", was 15 when she went into the Maidenhead unit with serious mental health problems. We are dedicated to providing caring, supportive, recovery-focused treatment and we achieve this by working together with our young people, their families and other professionals. 0000081167 00000 n VideoThe secret mine that hid the Nazis' stolen treasure, LGBT troops take love for Eurovision to front line, Why an Indian comedian is challenging fake news rules. The ability to comment on our stories is a privilege, not a right, however, and that privilege may be withdrawn if it is abused or misused. Browser Support Huntercombe Hospital Maidenhead was placed in special measures by the CQC in February and is now rated as requiring improvement. I was screaming and pressing the alarm but it took for ever for help to arrive. The Huntercombe Group also ran a unit in Stafford. The regime was harsh and far behind best practice for treating eating disorders. Now after my rehabilitation I am not only going back home, I'm going back to work. Finally, a nurse explained that the injuries had been caused by Bonnie headbanging, leaving Julie really shocked and upset. Free on-site parking is available to family and friends of all our residents, and we actively encourage you to visit. Umairah Malik, of eating disorder charity Beat, says: Guidance states [force-feeding] is a last resort, and every other option must be exhausted: this might include a choice of foods or supplements, distraction techniques or extra support.. They held weekly reviews of her case, but she declined to attend the meetings after being ridiculed at one. Alice says: "How can anyone get better if that's the way the hospital treats people? In 2014 The Huntercombe Group was successfully sued by Natasha Beauchamp for failing to provide appropriate psychiatric treatment. Ellie Morgan started this petition. Inspectors found areas "not fit for purpose; they found dried blood stains on the walls;and said young people appeared drowsy and sedated". This service was archived on 5 March 2021, Archived services are ones which are no longer part of a provider's registration with CQC. In the future they're going to help me become more independent with the care and support they provide. This means we have also aligned them with the five domains of the Care Quality Commission (CQC) inspection standards to ensure we provide the very best care possible to all our residents. Julie visited Bonnie once a week. Inadequate Having struggled with mental health from the age of 12 after experiencing trauma, in 2017, aged 15, Steph was admitted to Huntercombe for intensive therapy that she did not receive. Under the terms of our contract with the NHS, we are then no longer able to guarantee we have the required resources to deliver CAMHs services. Read about our approach to external linking. Official information from NHS about The Huntercombe Hospital Maidenhead including contact details, directions, opening hours and service/treatment details Updated 25 August 2022 Taplow Manor, previous known as Huntercombe Hospital Maidenhead, is a specialist child and adolescent mental health inpatient service (CAMHS). It said the safety and care of its patients were a top priority and it was working to move patients from the hospital by end of May 2023. Anyone feeling emotionally distressed or suicidal can call Samaritans for help on 116 123 in the UK, or email jo@samaritans.org. Mia's mother told us she never received an apology from The Huntercombe Group. contact the editor here. During one visit, she found Bonnies face was really swollen. She said: "Overall, my stay was a traumatic, lonely and isolating year and a half. Farewell NHS Covid app but is the pandemic actually over? Danae's father, Dave Rackliff, told Sky News: "As a parent of a child who has suffered from the abuses of Huntercombe, now Active Care Group, the closure of Taplow Manor is a step in the right direction for mental health care in this country. Taplow Manor hospital, in Maidenhead, was threatened with closure by the NHS safety watchdog, the Care Quality Commission, only last week if it failed to make improvements following a damning report. Situated in Maidenhead, we specialise in supporting young people with severe or complex mental health conditions who need intensive inpatient treatment. 0000068867 00000 n Huntercombe Lane South, Taplow, Maidenhead, Berkshire, SL6 0PQ "This closure is testament to the strength and tenacity of the children and their families who have suffered in these places.". Our model of care is clinically led and has been put together by our doctors, nurses, psychologists, therapists, social worker and other experts in this field. What happens is that not only do they tell you no one will believe you, they can make all kinds of other threats as well. Other patients make similarly disturbing claims. Click here to view our latest report & rating. I try to think I did help some of the patients, but I still think I was part of something really bad, and that makes me feel responsible, Steph says. The Huntercombe Group closed down three of its children's mental health units, but two remain open - the Maidenhead unit in Berkshire where Amber and 'Sally' went, and another in Stafford. She describes returning to Huntercombe, where she worked on the psychiatric intensive ward, as a real full-circle moment. Distress and fear, but also relief that Bonnie would receive the help she so desperately needed. It was a place to which she went to get better. ", The CQC said: "Active Care Group is subject to close and ongoing monitoring. Amber is fighting back tears, as her mind goes back to her time in a mental health unit for teenagers. "Listening to the evidence around Mia's death and how she managed to take her own life within such a supposedly secure unit was disgusting," Tori said. Amber Rehman, 18, has been diagnosed with post-traumatic stress disorder - contributed to by her time in a hospital in Maidenhead in Berkshire run by The Huntercombe Group. She says it led to her making "an attempt" three or four times a day. Bonnies mum, Julie, was also horrified by what she saw. I cannot live independently.". Leave a review There's no need for the service to take further action. After a brief period at a facility in Torquay, she was sent back to Huntercombe, where she stayed for another nine months. Relatives said they had to call wards several times before staff answered the phone and long waits were recorded for some therapies. 0000003701 00000 n So, I am not even going to try. So stafffed Bonnie twice daily through a nasogastric tube. Taplow Manor provides specialist mental health services for children and young people aged 12 to 18. Four years on, she remains visibly distressed by her experience. 0000003282 00000 n trailer <<696EBCE7E3184A3FB78C3D28D8149D8D>]/Prev 1053251/XRefStm 1690>> startxref 0 %%EOF 222 0 obj <>stream She was desperate to get her out not an easy process, since Bonnie had been sectioned. The CQC has been notified about more than 700 incidents - which included serious injuries, whistleblowing or sexual safety concerns - since 2015. And it's care which the NHS is paying millions for every year. The government must learn lessons from its past failings in order to protect patients.. We draw on a wide range of evidence to help inform how we treat and support every young person we care for. 0000825441 00000 n It has 59 beds in total, providing eating disorder services, general CAMHS inpatient services, and psychiatric intensive care services. Jane's care was examined in a subsequent independent review shared with Sky News. Please refresh the page or navigate to another page on the site to be automatically logged in, Please refresh your browser to be logged in, Police investigating sexual assault at scandal-hit childrens hospital as watchdog threatens closure, Scandal-hit childrens hospital sanctioned by watchdog after systemic abuse revealed, Whistleblowers claim children seriously harmed at scandal-hit mental health hospitals, Government orders urgent review into safety of mental health patients in England, Ive been shoved, punched and spit on I believe Covid lockdowns are to blame, NHS slammed for sending children to hospital despite 1,600 sexual safety incidents, Thousands of sexual safety incidents at childrens hospitals not reported to watchdog, Scandal-hit hospital to close after investigation by The Independent. Words cannot express how much that means to me and my family. And I don't think I'm the only one. What it felt like and obviously the individual things that happen whilst you're there. In response to the complaints made in the more than 20 testimonies we have gathered from former patients or their families about the care received at Huntercombe units she said: Two months after the takeover a patient at the Maidenhead unit - now called Taplow Manor - died. What it looks like. Your feedback can help improve the quality of service, and can also help other patients. the service is performing well and meeting our expectations. Taplow Manor will be the third childrens hospital owned by the former Huntercombe Group to be closed following concerns over poor care. Only a few weeks later, however, Julie and husband James felt they had lost their daughter. She stayed for more than two years. Taplow Manor is due to be closed next month. A genuine person-centred approach sits at the heart of our model because no two individuals share exactly the same needs, hopes and challenges. An NHS England spokesperson said: Sexual misconduct, violence, harassment and abuse are criminal acts; all NHS organisations must have robust measures in place to ensure immediate action is taken in any cases reported to them, and this requirement applies equally to independent facilities providing services on behalf of the NHS.. We asked staff two simple questions to better understand the challenges and positive moments from COVID-19. The Huntercombe Group, now part of Active Care Group, ran the unit as well as other hospitals. Want to bookmark your favourite articles and stories to read or reference later? She said: Up and down the country, our most vulnerable children and young people are being failed by the system. They started struggling to fit it, [but] would carry on anyway; sort of punching the back of my nose. The use of restraint was, at times, "coercive", and it recommended an urgent audit of the use of restraint. 'Jane', who wishes to remain anonymous,went into the Maidenhead unit for a month in 2018 when she was 14 for treatment for low-level self-harming and autism. Yet three years later in 2017 a CQC inspection into all of Huntercombe's children's mental health units highlighted concerns about staffing and observations, and raised questions over the systems to put lessons learned into practice. the service isn't performing as well as it should and we have told the service how it must improve. 2 Academic Unit of Psychology, Developmental Brain-Behaviour Laboratory, University of Southampton, Southampton, UK; Huntercombe Hospital Maidenhead, Maidenhead, UK. Inspection report: Huntercombe Hospital School Maidenhead 21-23 January 2020 4 School details Unique reference number 142325 DfE registration number 868/6023 Local authority Windsor and Maidenhead Inspection number 10076618 Type of school Other independent special school School category Independent school Age range of pupils 12 to 18 Gender of pupils Mixed 169 0 obj <> endobj xref Official information from NHS about The Huntercombe Hospital Maidenhead including contact details, directions, opening hours and service/treatment details 0000011966 00000 n How to look regal by the experts the royals rely on:Tinned mackerel for youthful skin, walking through a Want better sleep? The Care Quality Commission (CQC) has rated Taplow Manor, which was formerly known as Huntercombe Hospital Maidenhead, as requires improvement following an inspection in June. Of the other private providers, Cygnet Health Care had 704 incidents reported across four hospitals, covering around 200 beds. Many abuses have been committed, and continue to be committed, in MH in-patient units across the UK. Active Care Group took over the Huntercombe Group Hospitals in 2021. 0000108229 00000 n You can call them on 0808 802 9999 in England and Wales, 0808 801 0302 in Scotland, and 0800 0246 991 in Northern Ireland, or visit their website at www.rapecrisis.org.uk. Reacting to news of the hospital closure, her mother Nikki Boughton-Smith told Sky News it was a "really amazing first step in recognising that there's been years of abuse, neglect and wrongdoing". I remember one lovely female staff member actually crying, saying: I dont know how to help you. . . Huntercombe Group During unprecedented times like these, it is more important than ever that we show our appreciation to the people who continue to care for the young people in our services despite the ongoing pandemic. For some of 2021 the CQC was so concerned about the Maidenhead unit it told the hospital it could only admit patients with written permission from the regulator. This is how she describes her life now after her time at the unit: "I have pretty much daily seizures, walking difficulties, tics and more. Bonnie says she spent the first few days terrified and curled up in a ball on her bed. Youngsters told inspectors they did not feel safe at the Maidenhead unit and felt it should be shut down. Follow BBC South on Facebook, Twitter, or Instagram. If you are dissatisfied with the response provided you can A third patient, who also wanted to remain anonymous, and was admitted to the Maidenhead unit in 2020, shared photographs of injuries to her legs and knuckles which she says were sustained during restraints. She says the reason she didnt speak up was that staff repeatedly told her: Your mum hates you, youre just a massive burden. A PSYCHIATRIC hospital in Maidenhead which was declared "unfit for purpose" by the CQC has announced it will be closing. No one's gonna get better in that environment. The postcode to use for the Sat-Nav is SL6 0PQ. She says: If Id had proper care and compassion, I dont think I would have felt so helpless. The patient claimed staff were "uneducated" in treating eating disorders, and would "argue" with her. charles sabini family tree,
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