Are there any complaints about Finish Line? I did not believe that would not give me the feel of both shoes. Not let us find something similar or nothing, just sorry. I want my money back, but I can't get in contact with these people ever since my first call to inform them of their huge mistake! No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Once that time elapsed I called again to be told the actual time is 1-3 business days. Two days later, I tried placing an order with JD Sports and the SAME thing happened. Last weeks restocking probably filled the remaining orders from the week before and this weeks restocking will go to filling last Friday's orders (mine). Finish Line, 5 out of 5 stars. The company is upfront about its pricing and shipping costs. These focus on an accurate and precise prescription filling process that is safe and legal for both the customer and the pharmacist. This is so ridiculous. I called again but was on hold for so long I finally hung up. I rated 2 because I got the original order in perfect timing. Please print the order confirmation page or record your order ID number for your records. Placed order online only to receive someone else's order a week later along with all of their personal information in the box! and unable to order using the app as well. They weren't even the same size. As I continued to watch their interactions I saw him shove her multiple times into the front cabinet. Anyways, it took waaayyyy too long to resolve this but I generally feel it's due to the lack of gift policies. WebPlaced an order 8 days ago check to see where it is and it still says processing. She also tried to deter me from speaking to her supervisor, saying that she would only tell me the same thing. WebYoure Temporarily Blocked. Tip for consumers:It would have been nice to know that you could not exchange the shoes under any circumstances if you wear them. Once I entered my pymt info it flashed back to the same screen as if I had to re-enter my information. If you use the link below that I sent in my first email it will offer a better explanation as to why there might be a delay with pending orders. Please allow approximately two hours for your order to be processed and pickup confirmation before proceeding to the pickup location. Waited on the phone for the order to process and she said everything was good to go then 2 minutes later the order was cancelled again. I ordered my son a pair of shoes over a week ago, selected ground shipping. I wanted him to send me a return label to return it. The website is HORRIBLE on release days and the customer service and supervisors appear to lack remorse of any sort! These shoes have definitely been worn before and returned. Nacarcis 2 yr. ago. Did the idiot manager do me a favor by giving me free shoelaces for a new pair of shoes w/ dirty shoelace? Access it all with exclusive product releases, big ticket giveaways, & app-only content. I have been shopping for over 10 years with finish line and spend thousands of dollars a month to be treated like some type of high schooler! Click the "Size Chart" link to view comparative sizing (measured in inches) to best understand typical size suggestions and conversions. Select "Add to Bag". I called customer service again and waited on hold for over 30min before I again got someone I could hardly understand who offered nothing but an Im sorry. After being placed on hold several times totaling over 45minutes she came back to the phone to tell me that they would again reprocess my order and that would take 3-5 business days and then they would again request expedited shipping but could not promise they would provide it. but then they charged me another $50 on 1/15/2010! My disappointment is that they are not gift-friendly (if you don't live local to a store.) Haters, COME AT ME. I have noticed that some penders seems to be taking a few hours to go through. There was no other customers in the store but me. Then cashier says "not even $1?!" However, this is the last time I will be purchasing(or attempting to purchase) products from Finish Line again. I was just charged on my credit card and have a pending charge on my credit card for an order that never went through your website 4 days ago? After reviewing the items, click "Proceed to Checkout" or "Checkout with PayPal" (to checkout with PayPal, you will select the PayPal method of payment on the Payment & Billing page). Do not shop here. No, there are no hidden fees when purchasing from Finish Line. It seems they may be hooking themselves up or their friends or families. Contacted customer service through live chat, and 34 minutes later I was told, Finish Line is still waiting for more inventory and that's why my order is still saying processing. I was 0.03 cents short so I decided to order a second pair of shoes. I screen shot everything when ordering and have proof I gave correct address. My question is why are you allowing people to purchase things you don't actually have? After spending over 2 hrs on the phone with customer service I had finally argued enough and was done. I had 7 penders last night, 2 have now dropped and 1 went through, As of now I have 5 and one of which is still in the normal 30 minuet window. You will pass up a $210+ sale because you assume I would steal before I steal?" By using our website, mobile app or other online services, you agree to these Terms of Use andour Privacy Policy, FREQUENTLY ASKED QUESTIONS - IN STORE PICKUP INFORMATION. I never entered a code. Finish Line has a return policy that allows customers to return items within a certain timeframe for a refund or exchange. It is now the 4th, and I'm still fighting with finish line. Itll pretty much be processing till shipped afaik. Orders with more than one item may be shipped from separate fulfilling locations so you can get all your items as swiftly as possible. Shipping charges may apply. The second line in the link reads as follows: In some cases, our payment and order detail verification process may extend order processing times, potentially for as long as 21 days. Absolutely! Access it all with exclusive product releases, big ticket giveaways, & app-only content. Finish Line provides customer support through a toll-free phone number, email, and live chat. I guess I'll be taking my business elsewhere in future. Please note that the Store Pickup Availability message will not change until a size is selected from the size dropdown menu. This will surely increase the credibility of your complaint. You can check the balance of your Finish Line Gift Card by visiting our. 5. Yes, Finish Line has over 600 retail stores in the United States. We want you to find your best fit, whether you're shopping for footwear, clothing or accessories. UPS Phone: 1-800-742-5877 Sample Tracking: 1Z9999999999999999 (18 alpha-numeric characters) UPS Mail Innovations Phone: 1-800-500-2224 Sample Tracking: 9102109109109109109109 (22 characters) U.S. A week later, they come in perfect condition and in my size! Does Finish Line offer international shipping? Complete Mortgage Process Timeline. Sometimes, your order may not go through for various reasons. There seems to be some confusion, I take full responsibility and will explain in full. I guess there's always a first. I have had to deactivate my account to deal with the overload The problem started when I got to the cashier. Youre Temporarily Blocked. Use Afterpay to make purchases in equal installments, interest free. My experience with Finish Line online was awful. Each product page contains a link to handy sizing charts beneath the product's available sizes. We were assisted by a sales associate and she seen the shoes pricing as well. I asked his name he said it was "Frederick Sibley. Youll need to sign in on the PayPal website and provide information payment there. Some other details to consider: If your order tracking details shows that your package was delivered, but you can't find it within 1-2 days of expected delivery: Some items may only be available online or only available in select stores. I will be writing everyone I can find about this because it's not right at all. I said to her "I can't spend $210 on the comfort of one shoe. The rep kept repeating the policy to me about processing holds, I practically had to tell her to shut up. Another 30 minutes passed and the only answer I kept getting was no one is available and then she informed me that the shoes are no longer available and there was nothing they could do. Would never buy from them again and would not recommend to anybody, too many problems. Your purchase is confirmed and good to go, even if its still processing. There was no status update after a week so I called, they said they are still printing the label. Provide the shipping address and destination for your order. First, make sure the Finish Line Gift Card Number and PIN on the back of the gift card are entered correctly. When I opened the box I was shocked to see 2 different sneakers. They didnt even offer a refund and could not tell me if a pair would even become available or if they did when. Yes, Finish Line offers competitive prices on athletic footwear and apparel by sourcing its inventory from multiple suppliers. I immediately contact finish line who originally told me the hold would fall off in 2-3 hrs. what a mistake. However, a review of your account indicates you have listed against detail pages that do not exactly match your items. How can a company as large as Finish Line allow these things to happen and then have no way for a customer to complain to them? I said that she could hold my cell phone, driver's license or whatever. Do yous ship to ireland and if so how long would it take. Is the finishline.com site down? I wont buy from them again. He was advised that they do not accept ANY shoes that have been worn. You can also apply a Finish Line coupon code to your order in the Purchase Summary section of the Payment & Billing page. The prescription filling process has five detailed steps. Apple's online order system is real-time and quite accurate. If you still can't access the site after 15 minutes has passed, you may request that JD Finish Line investigate the matter by submitting the Reference Number and the IP address to https://docs.google.com/forms/d/e/1FAIpQLSd_lQTOjItdf2jzfNZ1QsMTGY6gpAWA9Eq2BrFiEtBJipcb_g/viewform, Reference: 0.f793517.1682941154.361cd2b8 IP Address: 64.90.40.104. They are worth a try if you have a local store you can go into. They are supposed to be giving me a $10 credit on my order. Basically there is nothing to do other than wait for it to finish processing. So, after many failed attempts I decided to call it quits. They include input & initial check, therapeutic check, preparation, technical check, and supply and education. I go to email them to complain, they have that closed as well. By using our website, mobile app or other online services, you agree to these Terms of Use andour Privacy Policy. She walked away and I saw slight tears rest in her eyes. My expected delivery date hasnt changed so hoping thats a good sign as well.
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